Buying online.... and why it sucks.

There is something inherently wrong with ordering tickets online. I just ordered a ticket for Scott for a concert he wanted to go to in Dallas in a couple of weeks. I ordered it from an online service that I will not identify, but let's call them Picketfaster. The "price" of the ticket was $22. Once I got in and pulled it up to order it, I was told that there was a $6 "convenience" fee to be paid, plus some other amount that I failed to read completely. I thought to myself, OK, this is where the Picketfaster folks make their money, I am cool with that. So we are at $30 for the ticket. Then the seriously stupid stuff started. I was asked if I wanted to print the ticket out on-line, "RECOMMENDED" it said. This would cost an additional $2.50, or I could opt to have them mail it to me for no charge. OK, in what parallel universe does that makes sense? I can print the ticket out myself, thus creating less work for anyone else, but I have to pay extra to do so? Ummmmm, no. Moving on through the process, I enter my credit card info, hit the complete purchase button and before I hit "Accept" I notice that there is now a 5.40 "Order processing fee". what the heck was the previous $6 "convenience" fee for then? Unavoidable I suppose, so I hit "accept", then I am asked if I want the "recommended" insurance on the tickets, (in the event they are lost in the mail, I suppose) for an additional $7. (Attention Picketfaster - If I fail to receive my tickets, I will be instructing my bank to deny payment on the credit card purchase - that is all the insurance I need.) At this point I am saying no to everything, finish up the transaction, and I am told that they will be mailing me my $22 ticket and charging me $36.50 for the transaction. That is a 66% markup on the price of the ticket which, even with paying someone to stuff a ticket in the envelope and slap on some postage, seems like an unbelievable margin.